FAQ’s
When will my order arrive?
We usually deliver all orders within 5 working days after you made your order in our webstore. If the order is delayed, we will send you a message with more information about your order.
Can I return the item?
Yes, within 30 days with a receipt.
Can I cancel my order?
Orders can be cancelled within 24 hours after the order is made on our webstore.
What if the item I receive is faulty or damaged?
We work hard to ensure all items sold are of the highest quality. However if you have a concern of a faulty or damaged item, please email us at info@cleankids.nl so we can urgently review the matter for you.
Do you ship Worldwide?
No, currently we only ship to the Netherlands.
How much does a delivery cost?
We offer a flat rate of €2,95 within the Netherlands.
What payment methods do you accept?
Currently we accept iDeal, Credit Card and Paypal.
How can I contact you?
You can always send us an email with your questions: info@cleankids.nl