When will my order arrive?

We usually deliver all orders within 5 working days after you made your order in our webstore. If the order is delayed, we will send you a message with more information about your order. 

Can I return the item?

Yes, within 30 days with a receipt.

Can I cancel my order?

Orders can be cancelled within 24 hours after the order is made on our webstore.

What if the item I receive is faulty or damaged? 

We work hard to ensure all items sold are of the highest quality. However if you have a concern of a faulty or damaged item, please email us at info@cleankids.nl so we can urgently review the matter for you.

Do you ship Worldwide? 

No, currently we only ship to the Netherlands.

How much does a delivery cost?

We offer a flat rate of €2,95 within the Netherlands.

What payment methods do you accept?

Currently we accept iDeal, Credit Card and Paypal.

How can I contact you?

You can always send us an email with your questions: info@cleankids.nl